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Your service business hit six figures - congrats! but now you're TRAPPED: every client issue, team question, and quality check lands on YOUR desk. Your calendar is a mess of fires to put out. Your nights and weekends? Gone.

You didn't start your service business to become the human safety net, the project manager, and the 24/7 problem-solver. You need a team that consistently delivers excellent work so you can focus on growth, strategy, and the parts of the business you actually enjoy.

That's where Grow Advantage comes in.

You’ve built an in-demand service-based business.
Now let’s build a team that delivers without you

This isn't leadership.
 it's expensive babysitting.
and it's KILLING your growth potential.

Hire strategically (using systems, not gut instinct)

We help service business owners with 5-50 team members:

Lead with confidence (without becoming a micromanager)

Build a team with 80% fewer daily questions—so you’re not the bottleneck.

It's time to stop managing every detail and start leading strategically. Let's get your service business running like it should.

Create a culture of accountability where standards are met 100% of the time—without your constant oversight.

Why Leadership Feels Like a Never-Ending To-Do List

Here’s the reality most service business owners face:Your expertise built the business, but now it’s trapping you in day-to-day management.




You didn’t set out to be a “boss.” You built your business on your expertise—delivering exceptional service to clients. But suddenly, instead of doing the work you love, you’re stuck managing people.

You’re stuck in a cycle of win clients → panic hire → patch holes → wonder why nothing’s working → repeat.

Client quality expectations rest entirely on your shoulders.

You’ve hired, you’ve delegated—but things still slip through the cracks.

You know exactly how things should be done, but transferring that knowledge feels impossible.

You’ve hired, you’ve delegated—but things still slip through the cracks.

You know exactly how things should be done, but transferring that knowledge feels impossible.

The traditional advice?

 “Just delegate more” or “Be a better leader”
But when?
Between client deadlines, team questions, and trying to grow, you barely have time to breathe—never mind train people and fix the broken systems that aren’t set up to support your growing team. 
That’s why service businesses with 5-50 employees need —

The Scalable Success Model

the scalable success model - systems built specifically for service businesses scaling to 5-50+ team members.

Three core systems that transform how your business runs:




  • Delegation Matrix eliminates 80% of daily team questions
  • Creates clear decision boundaries (what needs your input vs. what doesn't)
  • Reclaim 15+ hours weekly for strategic work

Leadership:
From chief problem-solver to strategic leader

Leadership:
From chief problem-solver to strategic leader

  • Delegation Matrix eliminates 80% of daily team questions
  • Creates clear decision boundaries (what needs your input vs. what doesn't)
  • Reclaim 15+ hours weekly for strategic work

Hiring:
Clear strategy, proven frameworks, and hands-on support to build your dream team

  • Roles designed around service delivery needs, not guesswork
  • Behavioral based selection that predicts actual performance 
  • Onboarding systems that get new team members productive in DAYS, not months

Team:
Structured processes and communication that eliminate chaos

  • Maintains your quality standards WITHOUT your constant review
  • Creates accountability at every level of your business
  • Eliminates the 'founder as safety net' dependency

With 15+ years of experience across corporate leadership (Westpac, NBN, Optus) and hands-on service business scaling + a team of my own, I understand both the structure of high-performing teams and the real-life challenges of growing a service-based business.

While I’m the strategic driver and face of the business, I don’t work solo. Behind me is a growing team of expert HR and Hiring Consultants based in Australia, backed by offshore support specialists who know how to make things happen. Together, we implement—fast and properly.

We’re not just strategists—we’re doers. My Australian team can jump straight into the messy middle of your business. We don’t just map out the hiring plan—we help you action it. That means screening resumes, attending interviews, giving you clear hiring recommendations, and guiding you through the entire recruitment process with expert support at every step.

Because I’ve built a delivery team, you get more than advice—you get hands-on implementation. While I stay close to strategy, my team handles the build, the backend, and the people stuff that usually drains you. It’s not all on your shoulders anymore—we’ve got this.

THE SERVICE BUSINESS TEAM & LEADERSHIP SPECIALISTS

I’m Chrissy— Founder of Grow Advantage and the go-to for service businesses ready to scale without burning out.

HOW WE TRANSFORM SERVICE BUSINESSES:

strategic hiring & onboarding
TEAM AUDIT

We’ll diagnose exactly where things are breaking down, from hiring gaps to retention issues to team inefficiencies so you can stop getting dragged back into service delivery and spend more time refining your business for growth.

team audit

LEADERSHIP
RESTRUCTURING
LEADERSHIP
RESTRUCTURING
strategic hiring & onboarding
TEAM AUDIT

Together, we’ll build a proven hiring process that attracts top talent, sets clear expectations, and gets new hires up to speed—fast.

strategic hiring & onboarding

LEADERSHIP
RESTRUCTURING
strategic hiring & onboarding
TEAM AUDIT

Step into your true leadership role with the confidence, boundaries, and decision-making frameworks to focus on growth—without getting pulled into day-to-day team issues.

lEADERSHIP RESTRUCTURING

 SERVICE BUSINESS FREEDOM:
DELIVERED YOUR WAY

Choose the path that fits your business stage and leadership challenges:

Hiring & Leadership Audit | $497





  • complete diagnosis of your operational bottlenecks
  • prioritised action plan with immediate quick wins
  • 30-minute implementation strategy session

“Grow Advantage’s Audits are game-changing— pinpointing inefficiencies and delivering actionable solutions, not just advice. If you're hiring processes are a mess, she’ll get you sorted. Highly recommend!” 


- Carmen, Little Strong Home 


1:1 CONSULTING SUPPORT | $997-$4997


  • strategic frameworks customised to your service business
  • implementation support to ensure lasting change
  • freedom from daily operations within 30-60 days

“I couldn’t believe how much Grow Advantage impacted our business in just one day! Chrissy’s output and expertise are unbelievable. Plus, having her on hand during the aftercare period has made our hiring and onboarding so smooth – she implemented Slack, mind-blown!”
 
- Corrina, Spotty Mechanical


DONE-FOR-YOU HIRING SYSTEMS - (SELF-PACED)



  • complete hiring framework with templates and scripts
  • step-by-step implementation guides
  • eliminate hiring guesswork and expensive mistakes


“The Hiring Playbook is a must-have for building your dream team. It’s clear, actionable, and gives you the confidence to hire the right way—whether you DIY or outsource.” 



Sammy - The Beauty Business Coach

NEED CLARITY ON WHAT’S BROKEN?



WANT TO DIY WITH PROVEN FRAMEWORKS + TEMPLATES? 



READY FOR A COMPLETE OPERATIONAL TRANSFORMATION?